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Cargo in a Box

The platform

What's in the box

One platform covering the entire journey — from customer pre-alert to storefront pickup, with the money side handled.

The package journey

Follow a package through the platform

Nine stages, one audit trail. Click any step to see what happens.

Step 1 of 9

Pre-Alert

Customers submit the original carrier tracking number, contents, and declared value before the box even arrives — so the warehouse knows what's coming.

Carrier tracking #1Z 4F2 88A 03 5551 2024
ContentsLaptop stand, cables
Declared value$86.00
Pre-alerted · awaiting arrival

Who it's for

One platform, every role

Purpose-built screens for everyone who touches a package.

  • Permanent Locker ID (Casillero) to add to any shipping address
  • Pre-alert packages before they arrive in Miami
  • Live tracking from intake to storefront pickup
  • Instant quotes, online card payment, and invoice history
  • Bilingual portal — English and Spanish
My packages
Cargo in a Box
CIB-MIA-2026-00042In transit · ETA Wed
CIB-MIA-2026-00038Ready for pickup · Store #2
CIB-MIA-2026-00031Delivered · Jul 10

Balance due: $23.50 · Pay online

Payments & accounting

Built for the money side, too

Collecting payment at a storefront counter is easy. Keeping the books, the tax authority, and the card processor in agreement is where platforms usually give up — this one doesn't.

Payment processing

Every way customers pay

Card via regional payment gateways, cash at the counter, bank transfer, check, and external POS — each with numbered, auditable payment records.

Multi-currency built in

Charge in USD or local currency with the exchange rate captured on every payment — no spreadsheet math at the end of the day.

Customer credit balances

Overpayments become account credit that automatically applies to future invoices, with a full trail of where every cent came from and went.

Gateway reconciliation

Match card-gateway settlements against recorded payments and catch discrepancies before they become end-of-month surprises.

End-of-day close

Store · SAL Centro
Card · gateway$1,240.50
Cash at counter$312.25
Bank transfer$95.00
Deposit total$1,647.75

Matches gateway settlement — no discrepancies

Invoice INV-SAL-08211

Auto-routed
Freight revenue · MIA → SALGL 4010
Customs & duties collectedGL 2210
Customer credit appliedGL 2050
DTE transmitted · 14/14CAI · Honduras ready

Accounting integrations

Your chart of accounts

Import the chart of accounts from your existing accounting system and curate it in-app — the platform speaks your bookkeeper's language.

GL routing on autopilot

Every invoice line, payment, and liquidation is routed to the right ledger account automatically, based on rules you configure once.

Liquidations & closing

Liquidations, payment adjustments, and end-of-day close with deposit reports — revenue visibility by corridor, store, and period.

E-invoicing compliance

Electronic tax documents generated and transmitted for El Salvador (DTE) and Honduras (CAI), with per-document transmission tracking.

Customization

Make it yours

Rates, roles, documents, languages — tune the platform to your operation from the admin panel, without writing a line of code.

Storefront Supervisor

Custom role
Collect payments — allowed
Release packages — allowed
Report damaged / missing — allowed
Seal containers — not allowed
Adjust invoices — not allowed

Page access

Pickup queueEnd-of-day closeRate cards

Roles & 40+ permissions

Compose roles from granular permissions — from 'can seal containers' to 'can adjust payments'.

Per-page access control

Decide exactly which screens each role can open, page by page.

Rate cards

Flat rates plus weight and volume brackets, per destination warehouse.

Invoice templates & numbering

Your layout, your series, your fiscal fields — per location if needed.

Notification rules

Choose which status changes message customers, and in which language.

Regional settings

Currencies, tax regimes, and e-invoicing per country of operation.

And everything else in the box

Bilingual EN/ESInstant searchThermal label printingShipping documents & manifestsFull audit trailAuto-sort into shipmentsInstant customer quotesTraining courses & practice sandboxRole-based accessOperations dashboards

Need something the box doesn't do? See custom development

A courier passing a kraft package across a storefront counter into a customer's hands at dusk
See your operation in a box
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